Why is My Refrigerator Water Dispenser Not Working?

defective refrigerator water dispenser

Is the water dispenser on your refrigerator not working? If so, you can attempt to solve the issue on your own or call Capital Appliance Repair for professional refrigerator repair.

There are several reasons for a water dispenser in a kitchen refrigerator to not work. Again, some suggestions could sound a little strange. However, something as obvious as an off switch has been the reason in the past. Be sure to check the more obvious potential problems before moving forward with refrigerator repair. Let’s begin to tackle this appliance repair problem and see all of the solutions we can cite for a broken water dispenser on a refrigerator.

The reason for a water dispenser not dispensing is commonly either an installation problem, a filter issue or frozen water tubes:

New Refrigerator Installation Issues

You just purchased a new refrigerator for your kitchen with a water dispenser, but it’s not dispensing water. The water dispenser must be connected to the water line. That could be the issue.

If the new refrigerator is replacing an old refrigerator that didn’t feature an ice maker or water dispenser, there is a possibility that you don’t have a water line near this area of the kitchen. A water line is commonly run from underneath a house either in a basement or crawl space. You can purchase this type of water line at nearly any hardware store and they are very easy for even the average homeowner to install. Usually they have a a water shut-off valve, which is important so that if you should need to relocate the refrigerator, you can turn off the water.

If there is an attached water line, is the valve on? The valve handle must be lined up with the hose. And, is there water going through the pipe you have used to connect the water line? Obvious and common questions, but things that have to be confirmed.

If you had to remove the refrigerator doors during installation it is possible the water dispenser may not be plugged in. Review the manual to see the wire harness for that particular refrigerator. Check that it’s plugged into the refrigerator.

When the water line is connected, usually there is air in it. So, engaging and disengaging the dispenser control to get the air out is needed.
Filter Problems

On some refrigerators, there are different filters. These filters could “expire”, clog or freeze. All filters are based on your style and brand of refrigerator. If the filter is clogged it will cause slow filling or no flowing at all. It’s suggested that your filter should be replaced every 6 months. Changing filters in a refrigerator can be hard sometimes. If you run into problems, go online and learn the proper method to replace a filter.

One idea is to fill up the water filter with water prior to installing it. A lot of time the water filters take a long time to fill, which might cause you to think the water dispenser is not working right. You should read the directions if nothing is working. To be sure it’s not air caught in the lines, depress the dispenser lever for about 5 minutes.

A frozen water tank could be the source of the issue as well in some refrigerators. If the water tank freezes it will leak onto the food bins. Limited food inside of the fresh food bins might cause freezing to occur.

ADDITIONAL REFRIGERATOR RESOURCES